Our first time experience with West Herr was very positive, given their expedient and professional handling of a recall replacement part. We will use West Herr for future repairs and purchases.

Had to replace pressure sensors on both rear tires. Nickolas insured that parts and labor were covered by my platinum bumper to bumper warranty on my 2018 Lincoln MKX. The work was done completely satisfactorily.

Derick the sales man was a nice guy he brought up a truck that I was interested in and bought it the next day. Awesome

Even though we were at the dealership all afternoon it was a pleasant experience. We were able to test drive a car, arrange to trade in our car and get all the paper work done that day. They also took care of setting up a loan, and changing over our car insurance . Being senior citizens we appreciate all the assistance. Plus the sales person was pleasant and was able to answer any questions we had.

Getting ready to travel to Florida for two months. Car all paced and reservationist made for stay along the way. Ready to head out earlier today but wait. Car battery died at home. Called dealership, took us right in and less than two hours we were ready to go. Vacation saved. Thank you.

Hi I would like to thank Nick Delettera for his dilligent service on making a key for me. Nick restored my faith as the beginning experience was a bit negative. In the end everything was made right. Thank you Nick for the great service and endless effort of not giving up!

Bought a 2022 Ford Maverick. Allie Hayes was wonderful in Sales! She made the process smooth. Niko was great as well! Happy with my new Ford truck! John Schwartz and family.

Went in for a service. Quick, courteous, and friendly. Asked then to add in an inspection and they fit me in. Took 30 minutes less than told.

Very accommodating. The team at WestHerr Ford were willing to work with me on my purchase. General Manager was very involved and helpful. My salesperson was kind and picked me up when my vehicle was ready to be delivered. Overall it was a great experience.

I showed up without an appointment and Nick and staff were able to address my issue very quickly. He reached out to me with an estimate which was very reasonable

Always well run and I really enjoy the staff in Webster. The Quicklane option is extremely beneficial. And dont forget to always vote MAGA and Trump!

Wonderful-took it in for inspection and key fab batteries! Quick and pleasant experience-I would recommend the dealership to my family and friends for service or sales

Had a beautiful visit with West-Herr Webster NY. April was terrific in handling my visit. This was the first time at the dealership seeking service and I will definitely comeback and urge my friends to go there for service.

I had purchased my vehicle through another dealership, however getting my recall serviced it was not convenient to take it to where I purchased my vehicle. Herr Ford not only took care of me, they got me in quickly and the service was exceptional. Thank you Herr I will take my vehicle to you guys again in the future.

After researching vehicles I narrowed down to a couple, finally decided on an Explorer. Glenn & Thomas were excellent to work with, smooth process and good communication.

This is my second service experience with West Herr Ford of Webster where Doug Lyndon, service manager, went above and beyond to meet all my service needs. I have full confidence in their service dept.

Dealt with Jose Gonzalez. Very personable and friendly. Helped me get the car I wanted. No pressure or brow beating. Was pleased and happy with my new ride.

I called very last minute today trying to get a much needed oil change done prior to a long trip. April was able to schedule me in immediately and what should’ve been an hour and half appointment was done in less than an hour. She’s fantastic

Great service always bring my corvettes to Brian for service great people to work with in and out with no problem l will be back

Great service. So glad to see Brian who is always so helpful and knowledgeable. Looking forward to doing business with West Herr as I did for many years with Henderson Ford. I miss you all.

Recently I had purchased a Ford Expedition from West Herr and received only exceptional service from both the sales team and service team. Glenn, our sales person made our buying experience a seamless pleasure and Joe and April, both service advisors had offered outstanding service more than once to make sure we were highly satisfied with our vehicle even after our purchase.

Oil change fast service was great I always take my vehicle back to when I was Henderson and I was West herr service is great

4/30/22 Saturday, I went in for my inspection and all went well, any problem I may have had , was taken care of. I am grateful and glad they took me at a last moments notice . I truly appreciate them for it , and I've been going there since I got my car from them. The service has been good. Mr. Brian Henderson was excellent . Answer questions very professional. Mr. Thomas Smith sold me the car in 2019. So far great experience. Thank you guys so much 🤗🤗 Ms. J. Morales

Great service love this dealership very good service on my 2017 2007 corvette car was kept very clean in and out very fast time thank you l will be back for service Marv Swartz

We love our new Bronco Sport Badlands. Cardell, our sales rep, was great. Made everything easy. Don, the sales Manager, was friendly and provided support for a fair and easy transaction. Nickin finance secured a great loan rate and supplied useful info. Not only would I buy again--I did. When we picked up our new Bronco Sport I ordered a new F150 Tremor.